Terms & Conditions

All the information contained within all sections of the Mim Beim (mimbeim.com) site provides information for educational purposes only. While we take reasonable care in creating the information, Mim Beim makes no guarantees as to the accuracy, completeness or currency of any information on the site.

Agreement – Our hand-shake
We encourage you to read the Terms of Use agreement in its entirety before using the Mim Beim website. Although we’re all friends here, it doesn’t hurt to establish a few ground rules and make sure we’re all on the same page. These Terms of Use govern your use of the Mim Beim website, including, without limitation, all content such as text, information, images, applications, video and audio (collectively, ‘Content’) and all services (‘Services’) made available to you through the Mim Beim website by us and/or guest contributors. By using the Mim Beim website in any manner whatsoever, you indicate your conclusive acceptance of these Terms of Use. If you do not agree to this Agreement, do not access or use this site, the Content or Services in any manner whatsoever.

Content – Sharing our stuff
The Content within the Mim Beim site includes copyrighted works proprietary to us or to other friendly people (let’s call them ‘third parties’) who have provided us with Content (‘Content Providers’). By using the Mim Beim site, you agree that we (or our Content Providers) own all worldwide rights, titles and interests in and to the Site and all intellectual property rights therein. We’re pleased if you find our stuff useful enough to want to make a copy — and we’re fine with that. You may download and print a single copy of the Content solely for your internal non-commercial use, provided it is not altered in any way and contains all copyright and proprietary rights notices — you must credit Mim Beim as the Copyright owner. If you’d like to use Mim Beim’s content for any other purpose, including educational or commercial, you must gain our permission first. Any unauthorised or unapproved use of any of the content constitutes copyright infringement and we will take appropriate legal action to assert our rights under domestic and international copyright, trademark, and other laws and treaties.

Privacy Statement & Internet Safety – Our lips are sealed
Private stuff is private stuff. Be assured that any personal information collected by Mim Beim will not be shared with anyone else in the known universe without your explicit and prior approval. The kind of information gathered, such as email and postal addresses, is all about implementing and improving our service to you. Please also see our Privacy Policy which goes into more detail.

Additionally, while we take precautions regarding internet safety, without fail using a webcondom, we cannot guarantee that any file available for download from our website is free from virus. This also goes for any links.

Payment and Shipping – You choose it, we send it…

Payment – Handing over the dosh
Payment is by a seamless gateway service provided by ANZ Bank. They work well, and give all sorts of earnest promises that your money and financial details will be safe in their capable hands… got to trust a crowd that uses words like ‘encryption’. If you have an ‘issue’ with Pin Payments or PayPal we can come to some other arrangement e.g. cheque, credit card over the phone with a live person, internet banking or some particularly nice jewellery. We must receive payment in full before any Mim Beim product can be sent to you.

Delivery – From us to you
After your order is received, it is sent immediately to our state-of-the-art packing warehouse where a bevy of extraordinarily efficient herbal tisane packers pack your order quick smart. Every attempt is made to send your goods on the same or next day of order… so if you don’t receive it within a few days please let us know. Unfortunately, every now and then, one or more of the team of ‘extraordinarily efficient herbal tisane packers’ suffers a bad hair day, and delivery can be delayed.

We utilise Her Majesty’s Postal Service (Antipodes division), and favour those red Australia Post sachets. In our experience, they seem to be at least as reliable as pigeons, and they don’t poo. If you don’t receive your parcel within 7 working days PLEASE let us know and we will attempt to track it down through snow, sleet and hail, even in summer.

Out of stock/refunds
Herbs being what they are (fickle folk of nature) sometimes we might be out of stock of a particular blend. In this case we will contact you and ask whether you are happy to wait until the herbs have been harvested, if you would like to choose an alternative blend, or whether you would like a refund.

Unfortunately, due to the nature of the produce, we cannot offer a refund if you change your mind. But if you are unhappy with the product for whatever reason, please, please let us know so we can sort out something. We must be notified (by phone or email) of any damaged or faulty stuff within 5 days of receipt of said stuff. Goods returned without authorisation will not be accepted.

Other Bits
The herbs used in Mim Beim herbal tisanes are organic and Australian grown where possible. On average each tisane contains around 80% organically grown herbs. Depending on where, and the conditions of the season under which they are grown, each harvest may look and taste a little different. Although we try for perfection (!), the different batches of BWH herbal tisanes may have a slightly different taste due to these circumstances.

We provide this site and its Content to you on an ‘as is, with all faults’ basis. Your use of the site and Content is at your own risk. It takes time to get things just right and we make no assertions or warranty, express or implied, that any content is accurate, complete, appropriate, reliable or timely. We also do not guarantee that your access to and use of the site will be (1) uninterrupted or error-free; (2) free of viruses, unauthorised code, or other harmful systems (3) is completely secure. You are responsible taking all precautions you believe necessary to to protect you against any loss or hazard that may occur as a result of using the Mim Beim site. We have no control over the magical medium of the internet and are not liable for any delay, failure, interruption or corruption of any data or other information transmitted in connection with use of this website.

Any breach of these Terms of Use may result in Mim Beim terminating your use of the site and its Content and Services. We may revise these Terms of Use at any time, without notice. You are responsible for making sure you are familiar with the current revision of the Terms of Use.

Medical Disclaimer – Your health, your responsibility
Your health is your responsibility, information contained in this site should not be substituted for advice from your health care practitioner or doctor. Nor is it intended to directly or indirectly prescribe the use of any remedy without consent of your health practitioner. The diagnosis and treatment of illness should always be made in consultation with a health care practitioner. Do not make any adjustments to prescribed medication without their approval.

Mim Beim and associates are not liable to any individual for any loss or damage, physically, emotionally, financially, spiritually, that may arise through the use of information contained in this site. We rather hope you enjoy browsing our website and find it of some use.